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Why Use a Fulfilment Service?

Why Use a Fulfilment Service?

By: Ashley Stevens 16 March 2021

If your company has recently experienced strong growth and you have outgrown fulfilling order yourself, our experienced team can help. You can send your goods to us for storage, picking, packing and delivery to customers leaving you free to focus on growing your business.

There are a wide range of benefits that come with using a fulfilment service, including lower shipping costs, reducing your operating costs, extending your reach and improving your customer service. Let’s dive a bit deeper into those benefits.

Lower Shipping Costs

Our fulfilment service quotes are simple and don’t have any hidden add ons. Our courier network allows us to provide very competitive shipping rates. Our competitive rates combined with our years of experience in the industry make us a great choice for your business. You won’t have to worry about orders not being fulfilled if you suddenly hit a peak in orders, our team will react quickly to ensure all your order are delivered in a timely manner.

Reducing Operating Costs

Here at Parcel Direct, we charge a flat rate storage fee for your products to be warehoused and you will only pay for orders that are picked, packed and shipped. This means that if your business experiences seasonal sales changes, your base costs won’t change, you’ll just pay for the extra orders. Your base costs will only increase if you outgrow your space in our warehouse.

Extend Your Reach

Have you thought about going global? Our network spans local, national and international couriers meaning that if you get an order from overseas, we can fulfil it for you. Our storage facility is located near Heathrow airport making it an ideal location for shipping internationally. Plus, with our state-of-the-art parcel tracking solutions, you can track your parcel from our warehouse to your customer giving you complete peace of mind.

Improve Your Customer Service

When you choose Parcel Direct as your fulfilment company, we will assign you a customer liaison. Your liaison will be available 24/7 to answer any questions or queries you may have. If your customers have specific queries about the whereabouts of their order or any part of the delivery process, you can ask your customer liaison and they will be able to help. This service will reduce customer service wait times, leaving you with happy customers who will be more likely to use you again thanks to your excellent customer service.

Our storage facility is secure and suitable for storing a range of goods, both big and small. We have years of logistics experience and will always ensure prompt dispatch of orders. With our transparent pricing and first-class service, you know your business will be in safe hands.

To find out more about our fulfilment service or to get a quote, please call 03334 567567