About Parcel Direct
Our business was built on personal relationships, which is why we give each client a dedicated customer relationship manager who gets to know their needs and is always available to help.
To ensure that every client gets that ‘Rolls Royce’ experience, our personal service is backed up with state-of-the-art technology providing global tracking of every shipment, no matter how small. We’re technology focused with integrated portals that not only give our clients access to tracking, but give us access to the very best rates and services all round the world.
The courier business
The courier business has had plenty of bad press - and it’s our mission to change that. Our customers know they can depend on us for highly trained staff, bang up-to-date technology and a real understanding of their needs and concerns.
With more than 20 depots around the UK and partnerships with the best shippers and freight agents worldwide, we’re confident that we stand out from the crowd. We offer everything from same-day delivery, next day delivery and an eCommerce service that includes import, export, fulfilment and more.
Commercial goods, pallet shipments and international freight are all part of the services on offer. We have a reputation for looking after the details whether the job is local or international.
Phone us on [phone number] to take the pain out of moving anything from an envelope to an elephant!
“We have been using Parcel direct for years and have never had a problem with delays or missing parcels. At Dugards we strive to let the customer know where and when their parcel will be delivered and Parcel Direct do this for us to the point where they will even email our customers for us. The Service we get from Parcel direct is impeccable.”
“We use Parcel Direct to ship items from packages to pallets worldwide. The level of service Parcel Direct and is a five star service, any (if any) issues are resolved swiftly and efficiently and because of this we wouldn’t use anybody else. Fair pricing, quick deliveries and excellent customer service. I couldn’t recommend Parcel Direct highly enough!”
“Parcel Direct has managed to become our one stop Logistics specialists of choice at Romans Haus. We have been able to use them for our single item customer deliveries such as Taps, all the way to Pallet deliveries to Scotland for our commercial business. The ease of communication with the team makes booking a job effortless. We would highly recommend Parcel Direct and would not go anywhere else.”
“Kustom Kit Ltd have been using Parcel Direct for around 2 years now. The responses to emails and shipping quotes are always provided promptly and are very competitive. In respect of the service, this is very good and we have not encountered any problems at all and continue to use their services for our pallets outside of the UK.”
“We have used Parcel Direct to arrange pallet deliveries and container deliveries. This company is very trust worthy and always provide us with timely deliveries and brilliant prices.”
“We started working with the team at Parcel Direct recently and were extremely happy with the customer service: We received clear and concise information about the process, time frame and pricing. They came to pick up all our packages within 24 hours of contacting them, and then had delivered them all to their respective destinations within 2 days! Overall very pleased, competitive pricing and looking forward to using them again very soon.”